Bt365 Terms and Conditions — Complete Usage Policy

1 Introduction & Eligibility

Bt365 is an online Sports Betting and gaming platform operating for users in Bangladesh. These Terms and Conditions, published at bt365.onl, apply to all use of the platform's services without exception.

Please read these Terms and Conditions in full before registering an account on bt365. They are aligned with applicable laws and regulations in Bangladesh. bt365 reserves the right to amend these terms at any time, and any changes will be notified via a notice on the site.

• These Terms and Conditions apply to all bt365 products and services.
• By registering as a user, you confirm that you have read and agreed to abide by these terms.
• If you disagree with any part of these terms, please refrain from using the site.
• Bt365's Privacy Policy is considered an integral part of these Terms and Conditions.

2 Account Registration & Eligibility

To create an account on bt365, you must meet the eligibility requirements below. Register in accordance with these Terms and Conditions and ensure all information you provide is accurate.

• Registrants must be at least 18 years old — no exceptions.
• Only one account per person is permitted; creating multiple accounts is strictly prohibited.
• The name, mobile number, and address provided at registration must be accurate and up to date.
• It is the user's own responsibility to keep their account password secure.
• Creating or managing an account on behalf of another person is strictly prohibited.

Bt365 considers user identity verification an essential part of maintaining a transparent platform. By following these Terms and Conditions, all users help keep the platform safe and trustworthy.

3 Deposit & Payment Policy

Depositing on bt365 is quick and straightforward. Deposits are currently supported via bKash, Nagad, and Rocket. Bank transfer is also supported on a limited basis.

• The minimum deposit amount is set by bt365 and is subject to change.
• Funds are credited to your account immediately after a successful deposit.
• Depositing from a third-party account is strictly prohibited.
• If a deposit fails, please contact bt365 support.
• All transactions are processed in Bangladeshi Taka (BDT).

4 Withdrawal Policy

Bt365's withdrawal process is designed with Bangladeshi users in mind — fast and hassle-free. However, certain terms and conditions must be followed.

• Withdrawal requests are typically processed within 5–15 minutes.
• The payment method used for withdrawal must match the method used for the original deposit.
• Account verification must be completed before your first withdrawal.
• Minimum and maximum withdrawal limits are set by bt365.
• Withdrawal requests may be temporarily held in cases of suspicious activity.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.

5 Bonus & Promotion Terms

Bt365 offers a variety of bonuses and promotions. Each offer has its own terms and conditions that must be followed.

Welcome bonuses, cashback offers, referral bonuses, and special event promotions — bt365 runs a variety of promotions regularly. Please familiarize yourself with the rules below to make the most of these bonuses.

• Each bonus offer has a set expiry period; once expired, the bonus will be forfeited.
• Bonus funds cannot be withdrawn until the wagering requirements have been met.
• Attempting to claim the same promotion more than once may result in account termination.
• Bt365 reserves the right to cancel or modify any promotion at any time.
• Bonuses may be revoked if the conditions of the promotion are not met.
• Claiming bonuses from multiple accounts is strictly prohibited.

6 Betting Rules

Bt365 offers a range of gaming options including Sports Betting, Live Casino, fish games, and bingo. While each service has its own specific rules, certain general terms and conditions apply to all.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is affected by a technical error, bt365 reserves the right to void that bet.
• If an event is cancelled, the full stake will be refunded.
• If odds contain an obvious error, bt365 may void any bets placed at those odds.
• A slight delay in in-play betting is normal.
• Maximum bet amounts are determined by the event and market.

In bt365's Live Casino section, if a disconnection occurs during a game with a real dealer, the outcome will be determined based on the record saved on the server. The same policy applies to fish games and bingo.

7 Prohibited Activities

Bt365 is committed to running a fair and transparent platform. The activities listed below are strictly prohibited and will result in immediate account termination.

• Claiming bonuses using multiple accounts.
• Using stolen or unauthorised payment methods.
• Attempting to gain unauthorised access to another user's account.
• Placing bets using automated software or bots.
• Match fixing or colluding with other players.
• Using the platform for money laundering purposes.
• Registering under a false identity.

8 Account Suspension & Termination

Bt365 reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• For any breach of these Terms and Conditions.
• Failure to verify your identity or providing false information.
• If an account has been inactive for an extended period.
• Involvement in any prohibited activities.
• As directed by a court or law enforcement authority.

Upon account closure, bt365 will decide whether to return any remaining balance based on the circumstances. If the account is closed due to a rule violation, the balance may be forfeited.

9 Responsible Gaming

Bt365 firmly believes that gaming is a form of entertainment, not a path to addiction. That is why responsible gaming is an essential part of our terms and conditions.

• Set deposit limits — daily, weekly, or monthly.
• Use a session timer to keep track of and control your playing time.
• Contact support to temporarily exclude yourself (cooling-off).
• If you notice signs of problem gambling, use the self-exclusion option.
• Ensure that no one under the age of 18 has access to your account.

10 Dispute Resolution

If a dispute arises with bt365, please contact our support team directly in the first instance. Most issues can be resolved quickly and amicably.

• Bt365 will provide an initial response within 48 hours of receiving a complaint.
• Complex cases may take up to 7 business days to investigate and resolve.
• In disputes relating to betting outcomes, server logs and records will serve as the final authority.
• For payment disputes, please keep screenshots of your transactions.
• Bt365's decisions are considered final and binding.

11 Policy Changes & Updates

Bt365 reserves the right to update or amend these Terms and Conditions at any time. For significant changes, a notice will be posted on the site and users will be informed via email or account notification.

• Continued use of the site after any changes are made will be considered acceptance of the updated terms.
• The date of the latest update will always be displayed at the top of this page.
• Bt365 is not responsible for archiving previous versions.

12 Contact

If you have any questions or feedback about these Terms and Conditions, please contact the bt365 support team. Our team is available 24/7 to assist you.

• Instant support is available via live chat.
• Email: [email protected]
• Email inquiries are typically responded to within 24 hours.